Careers

Title: Program Manager

Department: Office of the Dean of the College

Duration: 12 months - End Date: July 6, 2027

Employment Status: Non-Exempt, Full Time, 30 hours per week

Job Summary

Reporting to the Professor/Director, Center for Partnerships with LA (LAC), the Program Manager is responsible for the day-to-day management and administration of the Center, working in close partnership with the LAC Faculty Director. The Program Manager oversees operational and administrative functions, including the management of application processes for community partnership funding. Serving as the primary institutional point of contact, the Program Manager provides guidance to faculty and staff on community partnership best practices, relevant college policies, and operational requirements. In collaboration with the LAC Faculty Director, the Program Manager leads the coordination and execution of campuswide partnership programs, ensuring effective cross-departmental collaboration, consistent program delivery, and alignment with the Center’s strategic goals.

This position is represented for purposes of collective bargaining by SEIU.

Job Duties

• 40% - Oversight & Administration Accept, log, and review faculty applications for funding; make recommendations for approval and award amounts to the LAC Faculty Director. Notify faculty of award status, support faculty in executing projects and programs, and issue payments as required. Request and collect assessment reports to monitor program outcomes and inform improvements. Direct planning and execution of LAC-led events and programming. Collaborate with campus departments, including Conference Services and Facilities, to implement programs and support faculty partnerships. Supervise and manage LAC student workers. - (Essential)
• 30% - Program Management & Faculty/Community Partnerships Serve as the primary point of contact for community partnerships, faculty, and program initiatives, ensuring institutional goals. Lead presentations, workshops, and information sessions for faculty, staff, and community partners to support program engagement. Develop and manage educational and training materials for faculty, staff, and community partners in collaboration with the LAC Faculty Director. Oversee daily program operations, such as walk-in, phone, and email inquiries, to ensure consistent delivery. Develop, implement, and manage operational processes for community partnerships and related programs, including communications, scheduling, and follow-up procedures. - (Essential)
• 20% - Program Assessment & Evaluation Lead the design, implementation, and analysis of assessment for LA connected activities across campus (e.g., field trips, project partnerships). Provide recommendations to LAC Faculty Director to improve programs. - (Essential)
• 10% - Community Engagement Collaborate with the LAC Faculty Director to lead the Community Engagement Coordinating Committee, including planning monthly meetings, setting agendas, and overseeing execution of shared projects. - (Essential)

Minimum Qualifications

• Bachelor’s degree in related field to position duties or equivalent combination of education and experience.
• Four years of administrative/clerical experience in an office setting with a front-facing customer service orientation.
• Experience coordinating programs, projects, or events in an academic or organizational setting. Two years of supervisory experience.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint), Google drives/folders/forms, Adobe Acrobat, Web Editing, and social media applications or any combination of productivity programs applicable to position responsibilities.
• Demonstrated ability to be detail-oriented and thorough; skilled at anticipating and preventing potential problems and handling a wide variety of tasks with efficiency and accuracy.
• Strong commitment to a quality work product.
• Demonstrated ability to effectively communicate verbally, in writing and electronically.
• Effective interpersonal skills as evidenced in the ability to collaborate with a variety of constituencies.
• Demonstrated commitment to justice, equity, inclusion & diversity.
• Demonstrated skill in adapting to and performing work effectively in high-volume, high accountability, confidential environment with multiple and changing priorities.
• Effective organizational, logistical, time management and planning skills with the ability to manage and prioritize multiple tasks/projects simultaneously, prioritize and fulfill the functions of an office in a timely manner.
• Ability to self-motivate and work independently.
• Ability to provide effective leadership and training, and to work effectively and professionally across functions, disciplines, levels, and with diverse groups.
• Knowledge of contemporary leadership and management methods to ensure employee success and achievement, and demonstration of related and applicable skills as evidenced by the ability to effectively direct, assess and evaluate performance of direct reports.
• Ability to effectively design, define, describe and document job functions, responsibilities, tasks, and required qualifications associated with supervised positions, and the demonstrated skills in assessing candidates’ experience, knowledge, skills and abilities when hiring for vacant positions, ensuring the best choice of candidate.
• Ability to provide employee development, training and opportunities for direct reports to demonstrate performance achievement and success; recognizing performance of both above standards and needs improvement and respond accordingly.
• Skilled at communicating feedback verbally, in writing and electronically; and documenting performance via introductory
  and annual performance appraisals.
• Skilled in developing and determining corrective employment/performance/behavioral strategies, as needed.
• Demonstrated ability to design and execute performance improvement plans, conducting disciplinary action and/or determining the appropriateness of employment continuation.

Preferred Qualifications

• Experience with program assessment, budgeting, and cross-departmental collaboration.

EXPECTED HIRING RANGE:  $22.60/hr-$29.00/hr

If you are offered this position at Occidental College, your final base salary compensation will be determined based on factors such as skills, education, experience, and/or geographic location. In addition to those factors, Occidental complies with applicable pay equity laws and considers internal equity among current employees when developing the final offer. Please keep in mind that the range mentioned above is the base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.  We also offer a generous compensation and benefits package.